Pensions administration isn’t just a box-ticking exercise; it’s the crucial element in making sure that the right person gets the right benefit at the right time, so that all your hard work running the scheme has the intended result.
How we can help
We offer a high quality, pensions administration service which we personalise to our clients’ requirements. Around 95% of our team are either qualified or studying towards a relevant professional qualification. Most are with the Pensions Management Institute. The people answering member queries are the same people who calculate and arrange for your members’ benefits to be put into payment.
When your members call, they speak to a person who is highly familiar with the scheme and is aware of any complexities around its administration. It also means that when trustees want information about how their scheme is running, we can give you real insight into what’s happening at the coal face.
- Meeting the challenges of Covid-19
- Providing vulnerable members with extra support
- GMP inequalities checklist
- Do you need an extra pair of hands?
- What is the transfer experience of the schemes we administer? Quarterly review
- Survey: New rules for pension transfer advice - how generous are transfer values?
We know that all schemes are different, so we tailor our services to your needs, whether that’s fully outsourced pensions administration services, supporting you with core administration activities or providing ad-hoc support. If you plan to insure benefits in the future, we can help you with the tricky task of getting your data exact to ensure you’re well placed to transact when market conditions are right, and help you get the best possible pricing.
Our bespoke PensAd technology is built in-house by pensions experts and developers who really understand what’s important. We develop it continually to improve performance and react quickly to changes in legislation, meaning that you can be confident it’s always best in class.
Our awards and our recent administration accreditation clearly demonstrate our credentials and provide evidence of our high levels of innovation; consistent and sustainable growth across a range of service areas; and, most importantly, tangible benefits to our clients over the past 20 years.
Our latest thinking
How we can help
We help you ensure that your members are getting the right benefits.
We help sponsors of pension schemes understand and manage the costs and risks associated with supporting their current and legacy pension schemes as well as other employee benefits.
We provide a bespoke, high quality pensions administration service.
We help you to understand the impact of pension tax changes.
We help trustees achieve their strategic goals, with solution-led, appropriate advice.
We help our clients identify technological and data led solutions to solve the issues they face. From risk modelling for pension clients to providing insight to the energy market, we use the latest cutting-edge technology to help clients make better and more informed business decisions.