Pensions administration isn’t just a box-ticking exercise; it’s the crucial element in making sure that the right person gets the right benefit at the right time, so that all your hard work running the scheme has the intended result.

How we can help

We offer a high quality, pensions administration service which we personalise to our clients’ requirements. Around 95% of our team are either qualified or studying towards a relevant professional qualification. Most are with the Pensions Management Institute. The people answering member queries are the same people who calculate and arrange for your members’ benefits to be put into payment.

When your members call, they speak to a person who is highly familiar with the scheme and is aware of any complexities around its administration. It also means that when trustees want information about how their scheme is running, we can give you real insight into what’s happening at the coal face.

We know that all schemes are different, so we tailor our services to your needs, whether that’s fully outsourced pensions administration services, supporting you with core administration activities or providing ad-hoc support. If you plan to insure benefits in the future, we can help you with the tricky task of getting your data exact to ensure you’re well placed to transact when market conditions are right, and help you get the best possible pricing.

Our bespoke PensAd technology is built in-house by pensions experts and developers who really understand what’s important. We develop it continually to improve performance and react quickly to changes in legislation, meaning that you can be confident it’s always best in class.

Our awards and our recent administration accreditation clearly demonstrate our credentials and provide evidence of our high levels of innovation; consistent and sustainable growth across a range of service areas; and, most importantly, tangible benefits to our clients over the past 20 years.