In this blog, Hayley Williams explains why £20 billion of Defined Contribution (DC) savings haven't been claimed.
My name is Hayley and I am a partner in the DC Communications team.
I work with clients to develop and implement effective strategies for communicating with Defined Contribution pension scheme members.
With over 18 years' experience working with clients to manage and communicate pensions change, I advise on the communication process - from understanding the audience using focus groups and segmentation tools through to effective channel selection, drafting text, developing and maintaining unique designs and managing delivery.
I am passionate about the importance of the member experience in all communication projects. I believe that targeted, tailored communications designed to educate and engage are the best way to help members make the right decisions for their circumstances and future goals.
LCP are a professional organisation, which understands the clients' needs and demonstrates the depth and creativity of its experience in the solutions it provides.
Our latest thinking
In this video, Hayley Williams reflects on how DC pension scheme members are now facing more complex retirement decisions than ever before.
Commenting, Stephen Davies, Managing Director at LCP said: “Our new partners have demonstrated commitment, skill and leadership across the business. They will be excellent additions to the partnership, further enhancing the services we offer to clients.”8 May 2019
How I have helped our clients
We helped Northumbrian Water Group to re-design its DC scheme member benefit statements to increase awareness of the value of matching contributions.
We helped Lend Lease to redesign their DC offering following the introduction of Freedom and Choice so that the scheme was competitive and future-proofed.
How I can help
We help you get the best value out of your DC scheme and ensure the best possible outcomes for membersMeet some of our experts