I joined LCP as a Senior Consultant in our pensions administration team in 2015 and I have worked in the pensions industry for 30 years.
My role is looking after clients and overseeing the service that the administration team delivers to them. I also act as a Trustee Secretary and work to ensure that pension schemes operate efficiently and effectively on a day-to-day basis, especially during periods of significant change. Clients appreciate my straightforward and pragmatic approach, my attention to detail and that I consider and analyse situations from all perspectives.
A high-quality service relies on robust processes and controls, clear, easy to understand member-focused communication and attention to detail. I’m a strong believer in the ongoing improvement of administration standards and I am proud that our commitment in this area has been recognised in LCP achieving PASA’s gold standard accreditation in pensions administration.
I am also the founder and co-chair of LCP’s LGBT+ Network. Diversity and Inclusion are core to LCP’s values and the network is a fundamental part of LCP’s initiatives in these areas, which I oversee for the pensions administration department. I am also a committee member of O:Pen, the pensions wide LGBT+ network.
LCP is expertly informed on pension fund administration, regulation, risk and investment options to support the future direction of the fund.
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