14 May 2020
The Pensions Administration Standards Association (PASA), the independent body dedicated to driving up standards in pensions administration, today announced Lane Clark & Peacock (LCP) as the latest organisation to be awarded PASA accreditation.
Lorraine Harper, Chair of PASA’s Accreditation committee, commented:
‘Pensions administration remains a critical issue, with poor pensions admin having a significant, and negative, effect on a member’s experience and outcome. Happily we are seeing greater industry recognition of this, and an increasing number of both in-house and third party organisations keen to demonstrate to their members that they are dedicated to providing them with a first class admin service by undergoing PASA accreditation. Equally as encouraging is that interest and enquiries about accreditation has not, and nor should it have, slowed down since the appearance of Covid-19. If anything enquiries have increased.
“LCP joins our gold standard group of accredited organisations. They have all gone through our rigorous audit process and are setting the benchmarks for their peers who have not yet proved this excellence and sought TPR recommended independent third party endorsement.”
Daren Newman, Partner and Head of Pensions Administration, at LCP commented:
“We are very proud to have successfully achieved this accreditation. As well as helping to demonstrate the fantastic “member first” service that we provide for our clients, it is testament to the excellent work that our team does on a daily basis. Being able to show proof excellence in pensions administration is even more important during these challenging times as Trustees place more trust and increased reliance on their administrators to keep scheme activity running smoothly.”
PASA has recently updated and further enhanced their accreditation process, details of which can be found here.